Terms and Conditions for SMS Communications Knoxville Smile Center – Michael J Solly, DDS

By providing your mobile phone number and opting into our SMS services, you agree to the following terms and conditions regarding text message communications from Knoxville Smile Center – Michael J Solly, DDS (“we,” “us,” or “our”).

Types of Messages You May Receive

By subscribing to our SMS services, you consent to receive text messages, including but not limited to:

Manual Messages
Mass Texts
Scheduled Confirmations
Appointment Requests
Appointment Reminders
Recall Reminders
Birthday Wishes
Payment Reminders
Review Requests
Form Requests
Financing Requests
Missed Call Texts
Insurance Requests
Texting Cadence

You can expect to receive approximately 10 to 15 text messages per month, depending on your engagement and the nature of communications.

Message and Data Rates

Standard message and data rates may apply. These charges are determined by your mobile carrier and are your responsibility. For more information, please contact your mobile carrier.

Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

Opt-In and Opt-Out Instructions

You have full control over your communication preferences and can opt in or out of SMS communications at any time.

How to Manage Your Preferences

By Text Message:

Text START to 865-947-9030 to opt in.

Text STOP to 865-947-9030 to opt out.

In Response to an Automated Message:

Reply STOP when prompted to unsubscribe from all text communication.

Via Email Footer:

Click the link in the footer of any automated email to manage your preferences.

Important Notes:

Opting out of communications will apply to all patients associated with the same mobile phone number (e.g., a parent and their children).

Upon opting out, you will receive a confirmation message acknowledging your unsubscription and providing further instructions to manage your preferences.

Disclaimer for Automated Messages

All automated messages include a “Reply STOP to opt out” disclaimer. If you do not see this in a message, please notify our office so we can update our message templates.

Additional Information

If you have questions about these Terms and Conditions or need assistance managing your communication preferences, please contact us at +1 865-947-9030.

Thank you for choosing Knoxville Smile Center – Michael J Solly, DDS. We are committed to providing you with exceptional care and seamless communication.